Service Level Definition: Web Hosting Services

Documentation

http://ds.illinois.edu/hosting/

Description

Web Hosting Services offers University departments and units the option to host web sites from the Departmental Services web servers.

Who can use this service

University departments and units

When the service is available for use

Supported Service Hours:
Twenty-four hours a day, excluding the maintenance hours listed below

Maintenance Hours:
5:30 A.M. to 7:30 A.M. Monday through Friday
5:30 A.M. to 10:00 A.M. Saturday
5:30 A.M. to 12:00 P.M. Sunday

What you must have in order to use the service

• Banner expense account
• NetID
• Active Directory password
• WebDAV-compatible client
• Web authors must be familiar with a WebDAV client. Web development skills are necessary for web work.

Where to go for help

Email dshosting@illinois.edu

Dependencies on other services

• Active Directory
• Network Infrastructure
• CITES Data Center power and cooling

Cost

The customary payment plan costs $450 per year and is designed for long-term web hosting. Services such as email accounts and forwarding options, database hosting, application hosting, and additional disk space or data transfer are available for additional fees. See the Hosting Services homepage for pricing and more information.

How to request changes to this service

Email dshosting@illinois.edu

How to find out about changes to this service

Any changes will be announced by an email to all who use this service.

Date created

June 24, 2003

Date of last review

August 12, 2008