Service Level Definition: Illinois Directory

This page contains the service level definition (SLD) for the campus Illinois Directory (ID).

Documentation

http://www.cites.illinois.edu/ed/

Description

Everyone with a campus affiliation has an entry containing their NetID and demographic information in the Illinois Directory. The Illinois Directory, also known as PH, has two main functions. The Illinois Directory is used in conjunction with Kerberos authentication to check the type of affiliation a person has with UIUC to see if he or she is authorized to use campus services. Some services that use the Illinois Directory for authorization include Bluestem, VPN, UIUC Dialup, UIUCnet Wireless, Active Directory, Site Licensed Software, and Walkup Computing. The Illinois Directory is also a white pages service used to look up information about people, departments, and groups on campus.

Who can use this service
  • Anyone can use the white pages service.
  • Every campus affiliate, including faculty, staff, and students, has an Illinois Directory entry for authorization purposes unless they have chosen to suppress ( hide) their entry.

When the service is available for use

Supported Service Hours:
Twenty-four hours a day, excluding the maintenance hours listed below

Maintenance Hours*:
5:30 A.M. to 7:30 A.M. Monday through Friday
5:30 A.M. to 10:00 A.M. Saturday
5:30 A.M. to 12:00 P.M. Sunday

*When the Illinois Directory is unavailable during maintenance hours, the Electronic Directory Editor will not allow changes to be made to an Illinois Directory entry. The authorization component of the Illinois Directory has no maintenance hours.

What you must have in order to use the service

Where to go for help

CITES Help Desk (see homepage for hours and additional information)

  • phone: (217) 244-7000, (800) 531-2531
  • email: consult@illinois.edu
  • walk-in: 1211 Digital Computer Lab, 1304 W. Springfield Ave., Urbana, IL 61801

Dependencies on other services
  • Network Infrastructure
  • Kerberos is not a prerequisite for the Illinois Directory to function, but many services that use the authorization component also use Kerberos for authentication.

Cost

A subsidy provided by the Provost on behalf of the campus allows CITES to offer this service at no charge.

How to request changes to this service

CITES Help Desk (see homepage for hours and additional information)

  • phone: (217) 244-7000, (800) 531-2531
  • email: consult@illinois.edu
  • walk-in: 1211 Digital Computer Lab, 1304 W. Springfield Ave., Urbana, IL 61801

How to find out about changes to this service

Major changes will be announced on the CITES Status webpage.

Date created

August 29, 2003

Date of last review

August 29, 2003