Service Level Definition: Bluestem

This page contains the service level definition (SLD) for Bluestem.

Documentation

https://www-s4.uiuc.edu/bluestem-notes/

Description

Bluestem is a browser-based web authentication framework that ensures the identity of a person accessing restricted online resources or web applications. Bluestem uses the NetID and NetID Password or Active Directory password to validate a person's identity so that he or she may access online services such as NESSIE, University of Illinois WebStore, the Password Home Page, the Electronic Directory Editor, and course software.

Who can use this service
  • Everyone at the University of Illinois can use their NetID and NetID password or their Active Directory password to enter Bluestem-authenticated online applications (although individuals may not be authorized to actually use a particular application).
  • Individual departments can choose to implement Bluestem authentication on their web servers and for applications that they develop. For more information on how to do this, see the Bluestem web page.

When the service is available for use

Supported Service Hours:
Twenty-four hours a day, excluding the maintenance hours listed below

Maintenance Hours:
5:30 A.M. to 7:30 A.M. Monday through Friday
5:30 A.M. to 10:00 A.M. Saturday
5:30 A.M. to 12:00 P.M. Sunday

What you must have in order to use the service
  • Individuals who are trying to enter a Bluestem-authenticated service must have a NetID and NetID password or an Active Directory password.
  • Individual departments that would like their service to use Bluestem must obtain a Thawte Server Certificate to enable Secure Socket Layer (SSL) operation and have a server that supports Perl CGI scripts. Thawte Server Certificates are available to campus network administrators at the UIUC SSL Certificates page.

Where to go for help

 CITES Help Desk
  • phone: (217) 244-7000, (800) 531-2531
  • email: consult@illinois.edu
  • walk-in: 1211 Digital Computer Lab, 1304 W. Springfield Ave., Urbana, IL 61801

Dependencies on other services

Cost

A subsidy provided by the Provost on behalf of the campus allows CITES to offer this service at no charge.

How to request changes to this service

Email bluestem-mgr@uiuc.edu.

How to find out about changes to this service

Major changes will be announced on the CITES Status web page.

Date created

August 26, 2003

Date of last review

July 24, 2009